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CBT HolidaysTravel Information - FAQ --

Indo China Travel Information - FAQ -

Visas

All travelers need visas to visit Vietnam, Cambodia and Laos.

Vietnam :- Vietnam visa will be applied in Sydney before departure: one visa application form, a recent photo, and visa application fee of $70 per person required. Multi entry visa might be required when you do tours to both Vietnam, Cambodia and Laos.

Original passport is required for any visa application. Normally it will take 7-14 working days to process. Please make sure your passport has a minimum validity of 6 months before the travel date. Visa application forms can be download from our website http://www.cbtholidays.com.au/pdf/vnVisaForm.pdf

Cambodia :- Cambodia visa can be obtained on arrival, one photo, one photo -copy of the passport and visa fee of US$20 per person are required.

Laos :- Tourist can easily obtain 30day Laos tourist visas on arrival in Laos, one passport photo per person and stamping fee of US$35 (an extra US$1 on weekends and public holidays) required. Laos's visas can be obtained on arrival at the airport immigration.

Currency & Credit Card

Vietnam: New Dong (D). Notes are in denominations of D100,000, 50,000, 20,000, 10,000, 5000, 2000, 1000, 500, 200 and 100. Coins are not used. 1A$=12,400 Dong as at 1 Oct 2006.

Cambodia: Riel (CRl) = 100 sen. Notes are in denominations of CRl100,000, 50,000, 20,000, 10,000, 5000, 2000, 1000, 500 and 100. 1A$=3,200 Riel as at 1 Oct 2006.

Laos: Kip (KP). Notes are in denominations of 100, 500, 1,000, 2,000, 5000, 10,000 and 20,000. 1A$=7,850 KP as at 1 Oct 2006.

The above are for references only, Please visit http://www.oanda.com/convert/classic for more current details of the exchange rate.

US Dollar is more popular in the above countries and major credit cards are welcomed in big department stores.

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Health

Malaria Prophylaxis recommended for traveling to Vietnam, Cambodia and Laos. The Traveler's Medical and Vaccination Center (TMVC) recommends that all travellers have current polio and tetanus immunizations. For most update information, please contact TMVC in Sydney or visit their web site at http://www.tmvc.com.au. Please consulate your family doctor as well.

Drinking Water

Please always drink bottle water or mineral water during your stay in all the countries in this brochure. Don't drink any tap water or drinks with ice cube on the street vendors.

Travel Safe

Please visit www.smartraveller.gov.au for more safe travel information of your destination. Your safe travel is a key priority for us and for the government.

Time Difference

Vietnam, Cambodia and Laos are on the same time zone. Local time is 3 hours behind Sydney EST time and 4 hours behind during daylight saving.

Tipping

Influenced by American and European travelers, tipping is getting more popular in Asia now. So we suggest total $5 per client per day total for the tour manager, local guides, and coach captains as gratuities for their service. For group tours, normally the Tour leader / National guide will collect the tips for the entire journey on the second day of your tour and will manage for on behalf of the group along the way.

Insurance

There is no insurance covered in our tour price; we strongly recommend that you take out comprehensive insurance cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability before you travel. Please ask us for an insurance brochure. Or simply click <here> to buy insurance online.

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Electricity Voltage & Power-point

The electrical voltage in Vietnam, Cambodia and Laos are 220-240 volts, 50Hz. Please click <here> for more details of the power-points.

Hotels

The hotels selected for group tours are based on 4 star hotel by international standard or the local best in some remote areas that provide the best value for money. Of course, different countries have different standards, but CBT Holidays endeavors to provide our clients with the best available in cleanliness and comfort. Most of the hotels are centrally located in the city or at a convenient location in the tourist area.

Guaranteed Departures at Group Prices

Most of our group tours are guaranteed departures, whether the group be two or twenty-two people, we guarantee the departure dates at low group prices. You can be confident in knowing your travel plans are set and then relax and prepare for a marvelous holiday.

*All guaranteed departure tour programs required a minimum of two persons to qualify for a guaranteed departure. CBT Holidays reserves the right to cancel a departure that does not meet this requirement.

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Group Size

Most of our groups are between 10-20 people.It might be popular in some departures in April, September and October, for your most comfort, the maximum number of group will be 28 people.

Meals on tour

Western style full breakfast is always included on our tours, and most lunches and dinners, which are local style, are also included. You will find out quite a few local banquets also included in your itinerary. Please check your itinerary for details. Meal code: B=Breakfast, L=Lunch, D=Dinner, WD=Western Dinner or Buffet. We will try to arrange the local specialty and some western meals to meet your appetite. Clients can discover the local cuisine or Western meals when there aren't scheduled meals.

We understand that clients may have varied dietary needs. If you have special dietary needs due to religious or medical limitations etc, please advise your tour guide well in advance. Special food cost extra.

Luggage

We suggest your single check in bag should not exceed 20 kg or a penalty from airlines might apply. Please refer to your air tickets for the luggage allowance. Please note that airlines have restrictions on the size of hand luggage dimensions, which is:
115cm=56cm(L)+36cm(H)+23cm(D)

Due to the increased security at the airport, some items like sharp stuffs, shampoo and etc are not allowed in the carry on luggage. With effect from 31Mar 2007, there are new rules for taking liquids, aerosols and gels through security onto International Flights. For more information visit www.dotars.gov.au

Please note that there is no responsibility is accepted for any loss of or damage to baggage or any of the tour participant's belongings. We strongly recommend you buy comprehensive travel insurance before hand.

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Late Booking

A late booking fee of $120 per person may apply for group tour bookings within 25 days before tour commencement. Please check with us for details.

Cash on Tour

All of our tours are fully inclusive and you don't need to bring large amount of cash with you. For your references, an average of $50 a day for drinks, small gifts, uncovered meals and tipping is suggested.

Airport Check in

It is important that you arrive at the airport at least two hours before the domestic flights and three hours in advance for the international flights. This will allow you to have enough time for your check in procedure and also security check.

If you connecting an international flight, please be sure that you have enough connecting time to transfer from one flight to the other, more time required if your luggage needed to re-check in.

Customs on Your Entry

All travelers aged 18 years and over are allowed to bring into the followings goods duty free:

Vietnam:

Tobacco: 400 cigarettes

Liquor: 1.5 litres of alcoholic beverages

Perfume: Reasonable amount for personal use

Cambodia:

Tobacco: 200 cigarettes

Liquor: 1 litres of alcoholic beverages

Perfume: Reasonable amount for personal use

Laos:

Tobacco: 500 cigarettes

Liquor: 1 litres of alcoholic beverages

Perfume: Reasonable amount for personal use

The above information is for your references only

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Customs on your return

Australian Citizens: All travelers aged 18 years and over are allowed to bring into Australia the following goods duty free. Goods bought overseas or bought duty free before leaving Australia are included when determining duty free concessions. A$900 worth of goods not including alcohol or cigarettes (A$450 for travelers under 18 years of age). 2.25 liters alcohol (including wine, beer or spirits) and 250 cigarettes are permitted to bring in.

The above information is for reference only. For details, please contact Australian Customs prior to departure on 1300 363 263 or visit their website www.customs.gov.au for more details.

Extension your Holidays

Pre or post stay of group tours are available on request, an air ticket surcharge of $100 per person will apply.

Cancellation of the tours

We might cancel certain tours due to the local political reasons, which are out of our control and only refund those received from you.

Final payment

Balance of the tour payment should be paid to us no later than 45 days prior to departure. Immediate full payment required if booking made within 45 days. For some tours, we might request earlier payment due to the special request from local service provider or airlines.

Climate

Asia covers extensive territory and has a complex topography, therefore the weather differs from region to region.

The following is a reference table for tourists to prepare clothing on their trips.

o Spring: 10-22C, Western suits, jackets, sports coats, woolen jackets, long sleeve shirts and travel shoes.

o Summer: 22C and above, T-shirts, short sleeve shirts, skirts, sandals, caps, rain wear.

o Autumn: 10-22C, Western suits, jackets, sports coats, light woolen sweaters, and travel shoes.

o Winter: 10C or lower, overcoat, cotton clothes, lined coats. In very cold areas a cap, gloves and cotton-padded shoes are required

Mobile Phone

You can bring your own mobile phone into these countries, please check with your Mobile Service provider in Australia for the details of roaming. Prepaid SIM card is very easy to access, simply ask your local guide to help and enjoy your call there.

For more information or assistance, please contact our experienced personnel for details.

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Thank you for choosing CBT Holidays!